When you initially assemble your frame, your height adjusters will need to be turned about 10-15 rotations to get the bolts raised into the proper position. You will know they are in the right position when the wooden roller supports begin to raise as you turn the knobs. It is important to loosen the black knobs holding the height adjuster to the end frame before you try to adjust the height adjusters.

To raise the rollers,loosen the black knobs on the end frame, turn the height adjuster knobs to the right, and then re-tighten the black knobs on the side of the end frame. If it is difficult to adjust, try lifting the rear roller support with your hand to help with the weight of the quilt. This helps when raising both rollers. Also, try releasing the tension on your quilt. If it is still difficult, you may need to adjust the roller support guide. To do this, remove the rollers, and push the guide towards the roller supports to squeeze them and add support.

When you load a new quilt onto the frame, you will lower the rear roller so that your quilt is skimming across the bed of the sewing machine. Then lower the front roller so that your quilting surface is flat.

As you progress with your quilt, the rear roller will get larger with layers of fabric and batting. You will need to raise the rear roller support so that the quilt doesn’t rub against the base of the machine.

You will have to raise the rear roller every few times you advance your quilt, maybe even every time. The middle roller however, should require only minor adjustments as needed to keep the quilting surface flat.

The height adjuster screws may seem loose in their slots, however this is normal and does not affect their function.